Tiffani Bova’s journey - from sales leader to global growth strategist - has helped shape how the world’s top companies think about growth. A former Gartner analyst and Salesforce innovation evangelist, she brings frontline experience and big-picture strategy. Audiences walk away with bold yet practical insights: how to spark sustainable growth, why employee experience drives customer experience, and how to align teams for impact.
Her books, Growth IQ and The Experience Mindset, are more than bestsellers - they're playbooks. Hearing Tiffani isn’t just inspiring - it’s actionable. She won’t just tell you to grow - she’ll show you how to do it smarter.
Leaders don’t follow titles—they follow strength, vision, and example. If you want to lead leaders, be a better leader than the ones on your team. Influence is earned, not given. Leaders ask: Do they respect me? Can I challenge and empower them? Create a growth environment where excellence is expected, people are valued, and dreams are team-sized. Invite them to the leadership table. Walk the high road—lift others, lead with integrity, and live the bigger picture. The speed and size of the pack will always reflect the leader. Everything still rises and falls on leadership.
Join us for an engaging Q&A with Diana Wolgemuth and Sue Mann as they share how they came together to create the 1-Day Confident Manager Master Class and Bringing a Coaching Approach to Training Design.
Jesse Cole—“the guy in the yellow tuxedo”—transformed a small summer league baseball team into the Savannah Bananas, a cultural sensation with sold-out games, a two-million strong ticket waitlist, and global media buzz. As founder of Fans First Entertainment, he lives by the mantra: "Fans First. Entertain Always."
Audiences learn to turn customers into raving fans by eliminating friction, boldly experimenting, creating unforgettable experiences, and making every touchpoint remarkable. Jesse shows how loving your fans—and your people—first isn’t just marketing: it’s the game-changing way to grow. Expect to be inspired, unconventional, and energized to make your own “fans first” move.
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"Excellent for new trainers; good refresher for more experienced trainers" "A must for Subject Matter Experts" "Work with an audience? Take this program"
CNY ATD
315 Highbridge Street, Fayetteville, NY 13066
managingdirector@cnyatd.org
Central New York Chapter of Association for Talent Development (ATD)