Effective Communications
Hosted by Programs Committee

Effective communication is about more 
than just exchanging information.
Communicating clearly and effectively 
requires learning some important skills.

Program will cover essential communication
tools and strategies for a 21st century workforce.

Actual strategies, tools and tips will include: 
- how to reset conversations 
- resolving conflict without confrontation 
- developing empathic approaches
- and so much more

Facilitator

Michael Sgro

Areas of Expertise
- Performance Improvement
- Instructional Design
- Training Delivery
- Learning Technologies
- Managing Learning Programs
- Coaching

March 23
8-10:30am

706 N Clinton St, Syracuse

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