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Talent Development

Resilience Award Recipients

2020 CNY BEST Awards Ceremony Program

Gold Award

Digital Learning Transformation


Providing required annual training and qualifications or certifications to operate in compliance and still safely serve the needs of employees and customers.


Implemented a Digital Learning Transformation plan that increased online and distance learning including COVID-19 safety protocols, mobile-ready eLearnings and online pre-assessments, redesigns of instructor-led training courses to virtual instructor-led training, courses to teach better use of virtual platforms and best practices, virtual format train-the-trainer classes to help instructional staff better navigate their strategies and methodologies to a virtual environment, and a new Annual Regulatory Training video-based training library. 

New Normal:

The Digital Learning Transformation that was started will continue to grow. As a hands-on company, there will always be a necessity to teach field employees how to use the tools and equipment they use in the field. But where topics can be identified that do not require the hands-on touch, the Digital Learning Transformation will continue to rise. 


Diamond Award

Learning from Home Newsletter


To make effective use of the workday, senior leadership decided to prioritize operational and administrative objectives for employees working from home. 


Workforce was encouraged to write-up experiments, organize documents and most importantly, learn! A newsletter series called “Learning from Home” curated and highlighted webinar and eLearning resources for increasing technical understanding, professional growth and personal effectiveness, and resources for families searching for ways to pass the time during quarantine.

New Normal:

Continuing to distribute the newsletter, now just called “Learning”. Building a collaborative, self-service website that will function as a training catalogue and repository of past curated learning content and offerings to strengthen the community learning culture.


Pearl Award

OneJourney Orientation Goes Virtual!


Revamping a fully in-person and collaborative new team member orientation that largely relied on the company’s collaborative culture.


Translated all-day face-to-face orientation days into virtual sessions that are much shorter in time frame and spread out over a longer period of time while still providing the team with the tools they need to be most successful as a member of OneGroup. Developed virtual collaboration with introductions, conversations and meet and greet sessions with Culture Ambassadors, CEO, various department heads, team members, business support team members, and mentors. Building these relationships allows team members to feel that they have the full support of other more seasoned team members to contact should they need anything.

New Normal:

Providing training and development solutions to team members in a virtual environment where they can grow and develop skills in a productive manner, all while still providing the interaction and collaboration that is craved.

Recognizing excellence in talent development in the CNY area

2020 CNY BEST Nominees 

2020 CNY BEST Nomination Summaries

CNY BEST Resilience
Showcasing and sharing CNY's BEST resilience in dealing with COVID-19
while recognizing excellence in talent development solutions

AmeriCU Credit Union
Aspen Dental Management, Inc.
Battisti Management Affiliates
CenterState CEO
Colgate University
Corning Incorporated
Haylor Freyer & Coon, Inc.
National Grid
OneGroup NY, Inc.
Oneida Nation Enterprises, LLC
Suburban Propane
TDO - Train Develop Optimize
WISE Women's Business Center
YWCA of Syracuse & Onondaga Co. Inc.

2020 CNY BEST Sponsors




Thank you
Keynote Speaker

Robert M. Simpson
President and Chief Executive Officer

CNY Resilient:
How the Region Rebuilds After an Unprecedented Crisis

Thank You CNY BEST Judges 

Deborah Fiorini, Empower Federal Credit Union
David M. Goodness, Workforce Development Institute
Louise C. Hand, SHRM-SCP, Saab, Inc.
Theresa Jalowiec, SHRM-SCP, Northland Communications
Melissa McLean, Oracle
Debbie Morello, Morello & Associates
Joanne Rauch, CR Fletcher Associates
Stacy Ward, Elmira Savings Bank

2020 CNY BEST Committee
Beth King, Chair
Jim D'Agostino, Co Vice Chair
TDO - Train, Develop, Optimize
Cathy Gaynor, Co Vice Chair
Emergent, LLC
Kristen Barney
Suburban Propane
Julie Billings
Eventi Management

Brenda Grady
ACME Planning

Debbie Morello
Morello & Associates
Joanne Rauch
CR Fletcher Associates

PO Box 6343
Syracuse, NY 13217-6343


Central New York Chapter of
Association for Talent Development (ATD)

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