Claims DNA Badging Talent Development Program
The Hartford’s Claims organization recognized that building employee core competencies drives continuous improvement and profitable growth. Employees are naturally motivated by development. They also want to differentiate their value and achieve recognition for their skills. For these reasons, The Hartford designed a talent development program focused on developing, improving and sustaining essential capabilities known as ‘Claims DNA’. Transferable digital badges are the centerpiece of this program. Employees’ personal motivation to develop is enhanced and rewarded because their essential skills are publicly recognized. Each earned badge stays with the employee throughout their career and each employee can add to their portfolio of badges as their capabilities mature and expand. The program provides ongoing continuous personal talent development and organizational improvement.
Clueing In To Risk Management
In order to provide the best in patient care, Crouse constantly trains employees on common corporate compliance issues. This is accomplished through mandatory, yearly computer-based learning modules and in-person classes. Every three years, lectures of common issues are presented. Crouse Health’s Education and Professional Development team transformed the standard risk management lecture into an interactive multimedia class. Based on the game of Clue, the class introduced staff to characters and scenarios of common risk management issues around communication, HIPAA and credentials. The interactive class uses videos, debriefing, discussions and sharing stories to determine: Who did what? How? and What should have happened?
ONE Training Team
Talent Development for Growth and Success
Over the last year, Oneida Nation Enterprises saw continued growth and success in the openings of a new casino complex, a wine and spirits superstore and a new convenience store brand. In addition to these openings, new systems were implemented to enhance the guest experience and new certification programs were conducted to ensure leadership and employees stayed up to date and compliant in the requirements of the business. All of this was accomplished while ongoing department, team and individual training and development programs continued to meet the needs of its employees. Through the onboarding of almost 1,600 new employees, to guest service, compliance and leadership training and beyond, the ONE Training Team ensured the success of the new enterprises as well as the continued growth and development of the over 3,500 employees who completed training during the year.
Recognizing excellence in talent development in the CNY area
Annual program where CNY BEST Talent Development nominees share information about their nominated practices
Hear about a diversity of talent development topics and techniques
March 15, 2019
"Seriously! So many great ideas."