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Learning and Performance

2015 Award Recipients

For Profit

Project Management Training
An analysis of O’Brien & Gere’s projects concluded that there was a need for O’Brien & Gere employees to be more consistent in their project delivery practices throughout the organization to improve quality, client satisfaction and ultimately financial performance. A Project Delivery Manual and Project Management Training program were developed to help project managers understand an effective project delivery process. This combination of manual and training provides guidance and resources to employees on the company’s philosophy towards project delivery and its alignment with the company’s business strategy, roles and expectations, risk management, quality, safety, and financial performance regardless of brand, industry, client or service providing a consistent and high-level approach to project delivery.


Not for Profit

Performance Support Framework
As a provider of critical services to children and families, Elmcrest staff must demonstrate values and skills of the highest caliber to make positive change for youth who have experienced extensive trauma, abuse and neglect. While staff possessed highly developed skills in responding to crisis, they did not possess sufficient skills in making connections, developing impactful relationships and building skills at a child’s baseline with behavioral interactions (not in crisis) leading to more positive life change. In addition, supervisors did not exhibit sufficient ability to coach staff in these key areas. The Performance Support Framework process was developed providing a unique learning, observation, feedback and support system for staff, along with coaching and mentoring for supervisors with tools to continue implementation.




Tara Box, RN BSN MSN CNOR & Michael Allain, BS MS CCRN CEN, 
Crouse Neuroscience Education and Training
Crouse Neuroscience Institute Training Program

One of Crouse Hospital’s 2014 strategic initiatives was to partner with a team of regionally recognized specialists in brain and spinal care along with implementing the latest technology and multi-disciplinary team approach to care. Crouse recognized that a major educational initiative would be needed to meet the needs of the staff caring for these new patients. Tara Box and Michael Allain developed and facilitated multiple teaching efforts for multi-disciplinary healthcare providers in preparation for the newer aspects of neuroscience brought to Crouse including the First Annual Neuroscience Summit with interactive learning using experts and vendors, on-the-unit meet and greets with new physicians as well as monthly updates on neuroscience topics. 

2015 CNY BEST Nominees 

Nomination Summaries


For Profit
O'Brien & Gere
Oneida Nation Enterprises, LLC
The Raymond Corporation
Suburban Propane
Systems Made Simple, A Lockheed Martin Company
Golf at Turning Stone Resort Casino

Not for Profit
Crouse Hospital

Elmcrest Children's Center
Excellus BlueCross BlueShield
Ithaca Neighborhood Housing Services

Tara Box & Michael Allain, Crouse Neuroscience Education and Training
Daniel Taylor, Expressive Consulting & Naomi Krebs, SUNY Upstate Medical University

Recognizing excellence in learning and performance in the CNY area

2015 CNY BEST Sponsors




Thank you 
Keynote Speaker

Derrick Suehs
Chief Quality Officer
Crouse Hospital
Creating a Learning and Performance Environment
"There's always room for improvement... it is the biggest room in the house"
"A learning organization can improve productivity, grow market, retain customers, reduce defects"
Thank You CNY BEST Judges 

Franca Armstrong, Mohawk Valley Community College
Jeffrey L. Carpenter, CST Brands, Nice N Easy Grocery Shoppes
Pam Caughill, ITT Corporation
Mary Anne Ciccarelli, SPHR, SHRM-SCP, Syracuse Model Neighborhood Facility
Maryellen T. Cooke, Akwesasne Mohawk Casino Resort
Nancy Giard, Genzyme, a Sanofi Company; ATD National Advisor for Chapters
James N. Jerose, Nuvenu Business Advisors; CNY SHRM Board Member
Robert Kocik, Central New York Technology Development Organization (TDO)
Linda Maher, SPHR, POMCO
Steven Maloney, MACNY, The Manufacturers Association; President CNY ASTD
Debra Munson, CPLP, Farmers Insurance - University of Farmers
Diane Peters, CPLP, Sentara Healthcare; Southeastern Virginia ATD
Lori Peterson, goFLUENT, Inc.
Ken Steiger, MBA, Steiger Training & Development

Sharing the BEST

Annual program where CNY BEST Learning and Performance Nominees share information about their nominated practices

November 3, 2015

Sharing a diversity of topics and techniques

"I appreciated the breadth of topics and organizations covered"
"Valuable; great networking opportunity"
"I wrote pages of notes of valuable information"

Make it Compelling!

Annual program encouraging, supporting, and assisting organizations and individuals to Tell Your Story 

January 6, 2015

Telling YOUR stories to executives, media and those who review award and grant submissions

"a paradigm shift to storytelling - yes"
"Great Presenters! Great Program!"
"very knowledgeable, good information shared"

2015 CNY BEST Committee

Melanie Brunet-Relyea, Chair
Oneida Nation Enterprises

Pam Caughill
Peggie Chan,

O'Brien & Gere

Phil Doughty,
Syracuse University - School of Education
Brenda Grady, 
ACME Planning

Bruce Hamm,
The Manufacturers Association

Eileen Hudack
Susan Kolceski,
Excellus BlueCross BlueShield of CNY
Debra Munson,
Farmers Insurance

PO Box 6343
Syracuse, NY 13217-6343


Central New York Chapter of
Association for Talent Development (ATD)

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